Privacy Policy

Last Updated: August 6, 2026

At BIONEA, your privacy is important to us. This Privacy Policy explains how OnlineTechVentures LLC (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, subscribe to our newsletter, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely by our payment providers)
  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Referral source
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Send promotional emails (only if you have opted in)
  • Analyze website performance and customer behavior
  • Comply with legal obligations

3. Payment Information

We do not store your full credit or debit card information.

Payments are securely processed by trusted third-party payment providers using industry-standard encryption.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Keep your shopping cart active
  • Improve website functionality
  • Measure website traffic
  • Personalize your shopping experience
  • Deliver relevant advertising

You can disable cookies through your browser settings, although some website features may not function properly.

5. Advertising & Analytics

We may use third-party services including:

  • Google Analytics
  • Google Ads
  • Meta (Facebook & Instagram)
  • TikTok
  • Pinterest
  • Shopify Analytics

These services help us understand website performance, improve our marketing efforts, and provide relevant advertisements.

These providers may collect information through cookies, pixels, and similar technologies.

6. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Order fulfillment providers
  • Customer support providers
  • Marketing platforms
  • Analytics providers
  • Fraud prevention services

These providers may access only the information necessary to perform their services.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce our agreements

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Restrict or object to certain processing
  • Request a copy of your data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the contact information provided on our website.

10. Email Marketing

If you subscribe to our newsletter, we may send promotional emails about products, offers, and updates.

You may unsubscribe at any time by clicking the Unsubscribe link included in our emails.

11. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child under 13, we will promptly delete it.

12. International Visitors

If you access our website from outside the United States, you understand that your information may be transferred to and processed in countries where our service providers operate.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact information provided on our website.

OnlineTechVentures LLC
Operating Brand: BIONEA